The Reserve at Research Park at 6200 Rime Village Drive Northwest, in Huntsville

About The Reserve at Research Park

The The Reserve at Research Park is a US national Real estate company located in Huntsville, Alabama. To figure out why customers choose The Reserve at Research Park and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of The Reserve at Research Park by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of The Reserve at Research Park

• Address: 6200 Rime Village Drive Northwest, Huntsville, AL 35806
• Website: reserveatresearchpark.com
• Phone: +1 256-971-1881
• Types: Real estate  

Reviews

• 1

  Pwncake Ironfarts

  Posted Feb, 28 2019
  So, I've been here for going on 3 years now. The apartment has had it's ups and downs, but for the most part, it's been a decent place to live, so long as you lock your car doors (the cops call this Crime Village Dr, no joke).
  
  However, tonight broke my faith in this place. I lost my keys and had to get a ride home. My wife wouldn't be home for 2 hours or so, so I thought I'd see if there were any stragglers at the office and try to get a spare key. There was, and I happened to catch them walking out the door. I politely said hey and asked if they could provide a spare key for a resident. The guy saw me and very quickly shut and locked the door. The lady looked concerned and went and had the guy (I assume a manager of some kind) open the door. When the lady presented my question to the manager, barely pokes his nose out of the door and says "Get a locksmith." I said, can you not provide a key to a resident who locked themselves out? He responded with, "We don't do lockout services." I didn't cause a scene and said have a great night and walked away.
  
  I understand that the office is closed. I understand you want to go home. I feel the same way when a customer stays at our store over hours. For Pete's sake, though, if one of your residents is locked out, ask for proof of ID, which I could've provided, and get them a spare key, tell them to return it in the morning. I've had lackluster customer service from you guys, and I've had great service from you guys, but I've never been downright ignored, and rudely at that.
  
  I was planning to leave a 3 or 4 star review when my renewal came up and mention the sometimes good and sometimes bad service from the office, the nice apartments, and the crime, and the patches instead of fixes that maintenance does. This was the last straw for me, though. I appreciate all that Sissy did for me (you're wonderful at your job, Sissy), but I think I'm done here.

Photos of The Reserve at Research Park

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